Our Services
My aim is to ensure your security cameras provide the image quality you need to protect your people, property and assets.
Servicing your CCTV & Security System
When your security or camera system stops working, you need it fixed with a minimum of interference with your daily routine. That's why we use experienced technicians.
Our service technicians will:
- attend site quickly.
- be discrete.
- know your system.
- clean up after themselves.
- keep you informed.
Looking for a new security or camera system?
We can manage all aspects of your installation, ensuring the quality of workmanship is maintained and the project is handed over with all boxes checked.
- Professional installation team
- Clean-up as we go
- Fully test before handover
- Provide user training
- After install support
System Audits
A common complaint I hear from people that have just had their first ever security camera system (CCTV) is that it does not give the results they expected. This tends to be based on what they have seen on TV, which is far from the reality of what is really possible, and particularly if you are on a budget.
There are common mistakes (or shortcuts) most installation companies make when installing a CCTV system, and in most cases, they can be easily rectified with some minor changes to the security cameras' setup and positioning.
I will go through all of your security cameras with you to learn what your expectation is and the problems you are encountering, then discuss ways we can improve on this.
Typical Items Audited
- The camera’s effectiveness of covering the area
- Your ability to identify a person on your site
- Camera’s performance in day time and night time
- Recorded image quality
- Storage times of all cameras
- Power and surge protection of your recorder
- Compliance to relevant standards or requirements
Site Security Audits
In addition to the system audit, we can also audit the following related to the actual security risk of your site. We will look at how vulnerable your CCTV system is to being intentionally disabled or hacked into.
- Password protection
- Network security
- Physical installation location of your storage
- Resilience to failures
- Cameras' protection against theft or attack
Staff Training
Having a great video surveillance system is only part of the challenge in using if effectively.
I have found while auditing many sites, that the client is happy with their investment but the operators think it is useless and are actively putting it down. This is typically because they were never trained to use the cameras or understand the intent of the system.
We can train you and your team to know what to expect from the security cameras and exactly how to use them effectively, empowering you to better manage your site.
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Footage Management
One of the headaches people report about their security cameras is searching for and copying the footage from an incident.
Allowing us to securely manage your footage for you can take much of the lost time and hassle away from reviewing your cameras.
With our intelligent integrations, we can automatically tag events of interest from camera analytics, Point of Sale (POS) data and other factors. These events are then automatically stored off site for review when required.
Off-Site Health Monitoring
One of the biggest frustrations I have seen client have is to find their cameras were not working at the time they really needed them.
This is typically because a few weeks after a security camera system is installed, it is forgotten until it is needed. It can be weeks, months or even a year since someone last looked at the cameras to see if they are recording and in the meantime, objects have been placed that impact on the cameras views, the computer network cables have been unplugged or the hard drives have failed.
We can remotely check the health of your security cameras for you.
- Checking that your cameras are all recording properly, and also seeing what they are meant to, is a maintenance task that should be performed every week. but who has time for that?
- We can ensure everything is working correctly for you and advise you when there is a problem.
Work with a company that understands your security
I would love to personally help you manage your camera system
System Design
If you are looking to install a CCTV system, and would like to avoid having the disappointment of your new security cameras not meeting your expectations, I can work with you to design a solution that provides the level of protection you require, and within your budget.
Tender Documentation & Review
It is important to ensure that your requirements are clearly defined for the the installation companies to bid on so as to avoid disputes after the fact.
We can not only create the tender documentation, but also review the bids and manage the installation to ensure you receive what you expected.